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Multiple Days | Max. 12 Participants
2 days
Workshop Outcomes
- Know how to identify own and others communication style and how to adapt your style to meet the needs of your stakeholders
- Understand the motivators and needs of your stakeholder
- Know how to be clear about your outcome
- Learn how to build rapport with anyone to ensure effective communication
- Use the meeting kick off to ensure everyone is on the same page
- Learn how to use deep questioning and listening to understand the issue from your stakeholders perspective
- Deliver a persuasive message relevant to the motivators and needs of the stakeholder
- Ensure agreement and a future plan for action
Topics Covered
- Understand Social Styles and Versatility - Includes Social Style Self Report
- Stakeholder Awareness
- Clear Outcomes
- Building connection with stakeholders
- Seek to understand stakeholders perspective
- Using the persuasive message puzzle
- Close the meeting with clarity
Location
How can this workshop be delivered?
- Face to face
Overview
Learn to use the Persuasive Influence Conversation Cycle to connect with your stakeholders, understand their motivators and needs and deliver your message persuasively with influence and presence. Know how to look at the situation from their perspective and develop the skills to be able to adjust your communication style and develop rapport and trust with others to be able to influence your stakeholders to embrace your ideas, accept your recommendations and support your initiatives.
Workshop Outcomes
- Know how to identify own and others communication style and how to adapt your style to meet the needs of your stakeholders
- Understand the motivators and needs of your stakeholder
- Know how to be clear about your outcome
- Learn how to build rapport with anyone to ensure effective communication
- Use the meeting kick off to ensure everyone is on the same page
- Learn how to use deep questioning and listening to understand the issue from your stakeholders perspective
- Deliver a persuasive message relevant to the motivators and needs of the stakeholder
- Ensure agreement and a future plan for action
Topics Covered
- Understand Social Styles and Versatility - Includes Social Style Self Report
- Stakeholder Awareness
- Clear Outcomes
- Building connection with stakeholders
- Seek to understand stakeholders perspective
- Using the persuasive message puzzle
- Close the meeting with clarity
Who is this workshop for
This workshop is for anyone wanting to increase their ability to build rapport and develop the flexibility to adjust their communication style to influence stakeholders to embrace their ideas, accept their recommendations and support their initiatives.
Handouts/materials provided
SOCIAL STYLE self report assessment (valued at $82.28)
Workbook (valued at $35)
What to bring
Bring yourself and a scenario where you would like to influence someone
Facilitator
About the facilitator
Andrea Casabene is a facilitator, trainer and coach who helps individuals, teams and leaders communicate more effectively, influence with confidence and adapt successfully to change.
With more than 20 years of experience spanning leadership, facilitation, coaching and capability development, Andrea combines practical business experience with expertise in communication, behaviour change and adult learning.
Her work focuses on helping people develop the confidence, communication skills and mindset required to communicate effectively, lead with impact and perform at their best.
Andrea is known for creating engaging, highly interactive learning experiences that challenge people to think differently, apply practical strategies and take meaningful action. Her ability to blend behavioural insight with practical workplace application enables participants to build both capability and confidence.
She has worked with participants at all levels of organisations, from frontline employees and technical specialists through to senior leaders and executive teams.
Andrea's experience spans mining, utilities, healthcare, financial services, education, government, manufacturing, retail and community services sectors. Organisations she has worked with include Gold Fields Australia, CitiPower & Powercor, AGL, NAB, ANZ, Australia Post, SEEK, Lendlease, Ramsay Health Care, Calvary Health Care and St Vincent's Private.
Qualifications & Professional Accreditations
Bachelor of Applied Science
Diploma of Training & Assessment
NLP Master Practitioner
TRACOM Social Styles Certified Facilitator
TRACOM Resilient Mindset Certified Facilitator
MSCEIT Emotional Intelligence Practitioner
MBTI Certified Practitioner
Zenger Folkman Extraordinary Leadership Assessment Certified Practitioner
Crucial Conversations Certified Facilitator
Key Expertise
- Communication
- Confidence
- Leadership
- Influencing
- Change
- Mindset & Behaviour Change
- Presentation Skills
- Courageous Conversations
- Team Effectiveness
- Managing Performance
- Facilitation & Coaching
Industry Focus
- Utilities & Energy
- Mining & Resources
- Financial Services
- Healthcare
- Government
- Education
- Manufacturing
- Retai
- Community & Not-for-Profit
Based in:
About the facilitator
Andrea Casabene is a facilitator, trainer and coach who helps individuals, teams and leaders communicate more effectively, influence with confidence and adapt successfully to change.
With more than 20 years of experience spanning leadership, facilitation, coaching and capability development, Andrea combines practical business experience with expertise in communication, behaviour change and adult learning.
Her work focuses on helping people develop the confidence, communication skills and mindset required to communicate effectively, lead with impact and perform at their best.
Andrea is known for creating engaging, highly interactive learning experiences that challenge people to think differently, apply practical strategies and take meaningful action. Her ability to blend behavioural insight with practical workplace application enables participants to build both capability and confidence.
She has worked with participants at all levels of organisations, from frontline employees and technical specialists through to senior leaders and executive teams.
Andrea's experience spans mining, utilities, healthcare, financial services, education, government, manufacturing, retail and community services sectors. Organisations she has worked with include Gold Fields Australia, CitiPower & Powercor, AGL, NAB, ANZ, Australia Post, SEEK, Lendlease, Ramsay Health Care, Calvary Health Care and St Vincent's Private.
Qualifications & Professional Accreditations
Bachelor of Applied Science
Diploma of Training & Assessment
NLP Master Practitioner
TRACOM Social Styles Certified Facilitator
TRACOM Resilient Mindset Certified Facilitator
MSCEIT Emotional Intelligence Practitioner
MBTI Certified Practitioner
Zenger Folkman Extraordinary Leadership Assessment Certified Practitioner
Crucial Conversations Certified Facilitator
Key Expertise
- Communication
- Confidence
- Leadership
- Influencing
- Change
- Mindset & Behaviour Change
- Presentation Skills
- Courageous Conversations
- Team Effectiveness
- Managing Performance
- Facilitation & Coaching
Industry Focus
- Utilities & Energy
- Mining & Resources
- Financial Services
- Healthcare
- Government
- Education
- Manufacturing
- Retai
- Community & Not-for-Profit
Based in:
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